1、the () is primarily concerned with acceptance of the deliverables.while quality control is primarily concerned with correctness of the deliverables and meeting the quality requirements specified for the deliverables

A、verify scope

B、define scope

C、quality assurance

D、validate scope

信管網(wǎng)解析：

驗(yàn)證主要關(guān)注的是接受交付，而質(zhì)量控制主要關(guān)心的是交付的正確性，并滿足交付規(guī)定的質(zhì)量要求

A、確認(rèn)范圍

B、定義范圍

C、質(zhì)量保證

D、驗(yàn)證范圍

信管網(wǎng)參考答案：D

2、all of the following are function of crm system except （）

A、automation procurement

B、automation sales

C、automation marketing

D、automation customer service

信管網(wǎng)解析：

所有以下是客戶關(guān)系管理系統(tǒng)功能除了（）

A、自動(dòng)化采購(gòu)

B、自動(dòng)化銷售

C、自動(dòng)化營(yíng)銷

D、自動(dòng)化客戶服務(wù)

信管網(wǎng)參考答案：A